Quality Assurance Technician

Main Duties and Responsibilities:

• Conducts temperature checks on products and ensures that all HAPPC, and FDA rules and regulations are followed along with managing the units log books. 

• Performsquality checks in theHot Food kitchento ensure that the specifications of the customer are followed

• Ensures food produced in the Hot Foodsischecked fortemperatureand placed in the refrigeration system percompanypolicy

• Checks temperature offood prior to moving the food into the refrigeration system

• Randomlychecks temperature offoods to verify thatcompanypolicies are followed 

• Monitors personal hygiene

• Supports customer auditsandgovernment audits to meet compliance

• Monitorscompany policies and proceduresand notifies managementof issue if they arise

• Responsible for safety, quality and compliance to customer specification

• Monitors equipment for cleanliness and sanitation

• CompletesHACCP logs

• Communicates product deviation to the unit production manager immediately

• Ensures proper color codeare applied to the product

Qualifications

Education:

• High School graduate or equivalent with experience in related discipline required

Work Experience:

• In-Flight catering experience is highly desired

• Experience in a customer service environment is preferred

Technical Skills:(Certification, Licenses and Registration)

• ServSafe training and certificationrequiredonce hired

Language / Communication Skills:

• Excellent oral and written communication skills

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours. 

• In a normal production kitchen facility there may be physical discomfort due to temperature and noise. 

• Must be able to lift, push, pull and move product, equipment, supplies, etc.,in excess oftwenty-five (25) pounds. 

• Detail oriented

• Strong organizational skills, able to prioritize responsibilities and multi-task

• Strong interpersonal skills, interact well with multiple departments as required

• Ableto work with little supervision

gategroup CompetenciesRequired to beSuccessful in theJob:

• Thinking –Information Search and analysis & problem resolution skills

• Engaging –Understanding others, Team Leadership and Developing People

• Inspiring –Influencing and building relationships, Motivating and Inspiring, Communicating effectively

• Achieving –Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live ourValues of Excellence, Integrity, Passion and Accountability. To demonstrate theseValues, we expect to observe the following from everyone:

• We treat each other with respect and we act withintegrity

• We communicate and keep each other informed

• We put our heads together to problem solve and deliverexcellenceas a team

• We havepassionfor our work and we pay attention to the little details

• We foster an environment ofaccountability, take responsibility for our actions and learn from our mistakes

• We do what we say we will do, when we say we are going to do it

• We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.