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Operations Supervisor

Dorval, Quebec

Operations Supervisor

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Job ID
R0107588
Category
Capacity Management
Date posted
06/27/2026
Location
Dorval, Canada
Unit
1402_Montreal - YUL

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position Summary: 
We’re looking for someone with passion to play a key leadership role in operations and assist in the management of the production unit. If you have strong leadership in a unionized environment, quality assurance and or production experience, this is an opportunity to take your career to the next level.  

Essential Duties and Responsibilities: 
•    Ability to take our customer’s experience to the next level.
•    Ensures quality and food safety standards are always met or exceeded. 
•    Responsible for safety, quality and compliance to customer specifications and regulatory requirements and company policies and procedures. 
•    Champions employee safety without compromise.
•    Manages daily manpower planning including assignment of responsibilities and workstations. 
•    Responsible for evaluating employee performance, coaching and corrective action for employees and liaises as required with HR and other support functions.  
•    Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labour and food costs. 
•    Always looks for ways to minimize labour and material cost.
•    Works closely with all internal customers & suppliers to continuously improve the overall supply chain.
•    Works with the leadership team toward a unified goal.
•    Administrative tasks including creation of requisitions, production sheets, HACCP documentation, shift reports etc.

Education: 
•    Quality Assurance, operations management program would be an asset.


Work Experience: 
•    Minimum 2 years of leadership experience in a high volume, fast paced food production environment 
•    Production planning experience a plus
•    Quality Assurance and or health and safety experience a plus

Job Skills: 
•    Strong and effective leadership skills with the ability to successfully manage a staff of 20+ employees 
•    Ability to train and mentor others 
•    Must have the ability to give constructive feedback to employees daily 
•    Ability to communicate clearly and effectively 
•    Able to balance multiple objectives in a fast-paced, high-pressure environment
•    Strong organizational & analytical skills
•    Ability to create a production plan & execute that plan
•    Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance 
•    Basic computer skills with a working knowledge of Microsoft Office products 
•    Knowledge of SAP a plus

Travel: 
•    Minimal

Successful candidate will be required to pass a criminal check and Transport Canada employment verification check for all employers within the last 5 years.

gategroup is an equal opportunity employer committed to workforce diversity.  

If you want to be part of a team that helps make travel and culinary memories, join us!

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