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Job Details

Operations Supervisor

Job ID
R0105027
Category
Capacity Management
Date posted
06/03/2026
Location
Richmond, Canada
Unit
1403_Vancouver - YVR

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position Summary: 


We’re looking for someone with a passion for Operations Leadership for a position in our Vancouver Flight Kitchen. If you have strong leadership skills and assembly / production experience this is an opportunity to take your career to the next level.  You will be leading people and process in our food and tray assembly department.  As we’re a 24hr/day, 7 days per week operation, you must be able to work various shifts.  

Essential Duties and Responsibilities: 


•    Plan daily labour according to production requirements and productivity targets
•    Assign work and follow up throughout your shift to ensure your teams achieving the plan
•    Ensure everything your teams produce meet your internal and external customers’ requirements (Quality) and are delivered on time
•    Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures 
•    Proactively seek opportunities to improve upon safety, quality and productivity
•    Play an active role in minimizing material usage
•    Work independently and with your peers to resolve problems in the supply chain
•    Responsible for training, performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.  
•    Various administrative tasks including creation / review of material requisitions, production sheets, food safety documentation, shift reports etc.

Education: 


•    High School Diploma or GED required.  

Work Experience: 
•    2+ years supervisory experience working in a high volume, fast paced manufacturing or logistics operation preferred
•    Experience leading in a unionized environment is a plus, but not required.  

Skills: 
•    Must have strong and effective leadership skills, and the ability to successfully manage a staff of 40+ hourly employees.  
•    Strong communicator both verbally and in writing
•    Ability to prioritize 
•    Must have the ability to give negative and positive feedback to employees daily
•    Excellent time management skills required.
•    Basic computer skills with working knowledge of Microsoft Office products required. 


If you want to be part of a team that helps make travel and culinary memories, join us!

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