HR Generalist
- Job ID
- R0107336
- Category
- Human Resources
- Date posted
- 06/18/2026
- Location
- Boston, Massachusetts
- Unit
- 1014_GG East Boston
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Responsible for serving as a business partner to supervisors, department managers and the General Manager for the flight kitchen.Annual Salary Range:
$65-70,000/year
Benefits:
Paid time off
401k, with company match
Company sponsored lifeinsurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Free hot healthy meals for unit operations roles
Main Duties and Responsibilities:
Partners with various levels of management to understand business objectives and identify corresponding human resource needs; implements strategies to support various business objectives and improve programs to support employee retention
Helps drive division-wide human resources strategy, programs and processes into the unit
Partners with operations and training functions to identify training needs and provide input on training approaches and content
Partners with operations to identify and understand workforce needs; may be responsible for recruiting union hourly employees and for assisting with recruitment for exempt and non-exempt positions
May serve as the primary employee and labor relations point of contact to mediate and resolve employee disputes and union grievances
Provides counseling/training for unit management in the areas of labor/employee relations, EEO, affirmative action and discrimination
Provides policy interpretation and ensures accurate and consistent application of all company policies and procedures, and related local, state and federal laws, and applicable collective bargaining agreement(s)
May be responsible for delivering orientation and other training programs as needed
Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner
Receives and responds to employment-related claims from various government or public agencies; recommends settlement or defense based on actual investigation of facts
Accomplishes human resources and organization mission by completing related results as needed
Qualifications
Education:
Bachelor’s Degree is required
Work Experience:
At least 2 years of experience in human resources generalist role is required
Experience working in transportation, hospitality, manufacturing or food service environment highly desirable
Technical Skills: (Certification, Licenses and Registration)
Must have strong computer skills using Microsoft Office products including Excel
Ability to work in a fast paced, deadline driven environment
Must have strong and effective leadership skills, and the ability to successfully manage a large staff
Current or previous labor relations experience
Strong organizational, analytical and leadership skills required
Multi-lingual skills preferred
Demonstrated knowledge of state and federal employment law
Effective relationship building and business partnering
Cross-functional collaboration
Talent acquisition
Analysis
Prioritizing multiple projects/tasks
Working independently
Candidate must have strong interpersonal skills, and be highly organized, action oriented and collaborative
Must also have proficiency in all areas of EEO/Tile VII compliance including expertise in investigating and formally responding to Title VII charges
Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance
PHR is a plus
Language / Communication Skills:
Excellent oral and written communication skills
Bilingual (English / Spanish) preferred
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full-time
Travel %: Up to 10%
Exemption Classification: Exempt
Internal Relationships: Employees at all levels of the organization
Work Environment / Requirements of the Job:
Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours
In a normal production kitchen facility there may be physical discomfort due to temperature and noise
Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds
A rotating schedule of over 55 hours per week is typical
Organization Structure
Direct Line Manager (Title): Sr Manager, HR or HR Director
Estimated Total Size of Team: 2-3
gategroup Competencies Required to be Successful in the Job:
Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees atgategroupare expected to live our Values ofExcellence,Passion,ResponsibilityandRespect. To demonstrate these Values, we expect to observe the following from everyone:
Excellence
We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from ourmistakesand bettering ourselves.
Passion
Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
Responsibility
We care about what we do, and we understand the impact we have on others and the planet.
We always look outforeach other –creating a safe workplace environment is everyone’s responsibility.
Respect
Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all onegategroup.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
We anticipate that this job will close on:
07/15/2026For California Residents, please click here to view our California privacy notice.
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